International Order and Shipping Information

We collect postage that simply covers our cost of shipping and handling from the United States via USPS First Class International Mail.  

We DO NOT collect for any other duties or fees.  

All customs duty fees and taxes are the responsibility of the buyer. Customs duties, taxes, VAT, brokerage fees, or tariffs could be applied to your package at the discretion of your local customs officers or post office and we have absolutely not control over this, nor do we know how much will be collected from you. We also do not have any control over customs or the packages that they may randomly inspect, and cannot guarantee that your puzzle will or will not be subject to searches through customs.  We can tell you that our puzzles that we ship no more likely to be inspected than any other package.

Please see our FAQ page for more detailed information or contact us with questions prior to ordering.

Photo Requirements

PIXEL

(scroll right on mobile)

PRINT SIZE
RESOLUTION 4"x6" 8"x10" 16"x20" 20"x30"
320 x 240  OK Bad Bad Bad
640x480 Good Bad Bad Bad
800x600 Very
Good
Bad Bad Bad
1024x768 Excellent OK Bad Bad
1280x960
1 MP
Photo
Quality
Good Bad Bad
1536x1180 Photo 
Quality
Very
Good
Bad Bad
1600x1200
2 MP
Photo 
Quality
Very 
Good
OK Bad
2048x1536
3 MP
Photo 
Quality
Excellent OK OK
2240x1680
4 MP
Photo 
Quality
Photo 
Quality
Good OK
2560x1920
5 MP
Photo 
Quality
Photo 
Quality
Very 
Good
Very 
Good
3032x2008
6 MP
Photo 
Quality
Photo 
Quality
Excellent Very 
Good
3072x2304
7 MP
Photo 
Quality
Photo 
Quality
Excellent Excellent