Skip to main content
CELEBRATING 12 YEARS OF MAKING THE BEST CUSTOM PUZZLES MADE IN AMERICA - FAST! 856-697-7777

 Personalized Photo Puzzles and Custom Wedding Guest Book Puzzles - The Missing Piece Puzzle Company  American Made Custom Jigsaw Puzzles
Logo for The Missing Piece Puzzle Company who makes Custom Photo Puzzles in America.
The Missing Piece Puzzle Company

  • Home
  • Promposal
  • Mother's Day
  • SALE
0
Login
  • Home
  • Promposal
  • Mother's Day
  • SALE

Return policy for non-customized products.

What is your domestic return policy for non-customized products?

We offer items that are handmade, such as our Blank White Puzzles for special events.  Each puzzle is made at the time of order. We cannot re-shelve these puzzles and do not accept returns. Once the puzzle leaves our facility it is rendered as a used item and will not be accepted for return or exchange.  Please be sure to review all information prior to ordering.  

If you wish to make a return of any non-customized item, please email us within  7 days of delivery. Please provide the order number, the name associated with your order, the product(s) you would like to return, and a photo of your completed puzzle - if applicable, along with the reason for your return. We will follow up by email with the next steps in processing your return. Note: Any delay in communication from customer service will not impact the return deadline.

If accepted, our refunds are processed within 2-3 business days of receiving your return. Additionally, it can take an additional 1-2 business days for your account to reflect the credit. Refunds can only be refunded to the original form of payment or via shop credit. Please note that we cannot process exchanges, or provide shipping labels or shipping reimbursements.

*Due to the personalized nature of our business and our products, we do not accept returns on any of our Puzzle items are Final Sale. Simply stated, we cannot resell your family photographs. Please be sure to adhere to the requirements of photo uploads and email us prior to ordering. 

International returns

 

Photo Requirements

How To Download Photos

hffhfh

Title

Title

We Are Made In America

Made In America.  Our custom puzzles are proudly made in New Jersey from start to finish. We believe that we are the only puzzle company that can make a custom puzzle for you while you wait!   We have perfected the art of making high-quality jigsaw puzzles. We absolutely love what we do and we do it well!

Information

  • FAQ
  • ShipAid Insurance
  • Shipping + Returns
  • Sales Tax Information
  • International Shipping
  • Coronavirus Information
  • Child Safety Notice

Company

  • About Us
  • The Puzzle Blog
  • Mission Statement
  • Photo Requirements
  • Copyright Image Consent
  • How To Upload An Image
  • Contact Customer Success

Legal

  • Privacy Policy
  • Refund Policy
  • Terms of Service
  • California Privacy Rights
  • California Shine The Light Law
  • California Disclosure - Prop 65
  • Do not sell my personal information

Country

  • Afghanistan (AFN ؋)
  • Åland Islands (EUR €)
  • Albania (ALL L)
  • Andorra (EUR €)
  • Anguilla (XCD $)
  • Antigua & Barbuda (XCD $)
  • Argentina (USD $)
  • Armenia (AMD դր.)
  • Aruba (AWG ƒ)
  • Azerbaijan (AZN ₼)
  • Bahamas (BSD $)
  • Bahrain (USD $)
  • Bangladesh (BDT ৳)
  • Barbados (BBD $)
  • Belarus (USD $)
  • Belize (BZD $)
  • Bermuda (USD $)
  • Bhutan (USD $)
  • Bolivia (BOB Bs.)
  • Bosnia & Herzegovina (BAM КМ)
  • Bouvet Island (USD $)
  • Brazil (USD $)
  • British Indian Ocean Territory (USD $)
  • British Virgin Islands (USD $)
  • Brunei (BND $)
  • Cambodia (KHR ៛)
  • Canada (CAD $)
  • Caribbean Netherlands (USD $)
  • Cayman Islands (KYD $)
  • Chile (USD $)
  • China (CNY ¥)
  • Christmas Island (AUD $)
  • Cocos (Keeling) Islands (AUD $)
  • Colombia (USD $)
  • Cook Islands (NZD $)
  • Costa Rica (CRC ₡)
  • Curaçao (ANG ƒ)
  • Czechia (CZK Kč)
  • Denmark (DKK kr.)
  • Dominica (XCD $)
  • Dominican Republic (DOP $)
  • Ecuador (USD $)
  • El Salvador (USD $)
  • Falkland Islands (FKP £)
  • Faroe Islands (DKK kr.)
  • Fiji (FJD $)
  • French Guiana (EUR €)
  • French Polynesia (XPF Fr)
  • French Southern Territories (EUR €)
  • Georgia (USD $)
  • Gibraltar (GBP £)
  • Greenland (DKK kr.)
  • Grenada (XCD $)
  • Guadeloupe (EUR €)
  • Guatemala (GTQ Q)
  • Guernsey (GBP £)
  • Guyana (GYD $)
  • Haiti (USD $)
  • Heard & McDonald Islands (AUD $)
  • Honduras (HNL L)
  • Hong Kong SAR (HKD $)
  • Iceland (ISK kr)
  • India (INR ₹)
  • Indonesia (IDR Rp)
  • Iraq (USD $)
  • Isle of Man (GBP £)
  • Israel (ILS ₪)
  • Jamaica (JMD $)
  • Japan (JPY ¥)
  • Jersey (USD $)
  • Jordan (USD $)
  • Kazakhstan (KZT 〒)
  • Kiribati (USD $)
  • Kosovo (EUR €)
  • Kuwait (USD $)
  • Kyrgyzstan (KGS som)
  • Laos (LAK ₭)
  • Lebanon (LBP ل.ل)
  • Liechtenstein (CHF CHF)
  • Macao SAR (MOP P)
  • Malaysia (MYR RM)
  • Maldives (MVR MVR)
  • Martinique (EUR €)
  • Mayotte (EUR €)
  • Mexico (USD $)
  • Moldova (MDL L)
  • Monaco (EUR €)
  • Mongolia (MNT ₮)
  • Montenegro (EUR €)
  • Montserrat (XCD $)
  • Myanmar (Burma) (MMK K)
  • Nauru (AUD $)
  • Nepal (NPR ₨)
  • New Caledonia (XPF Fr)
  • New Zealand (NZD $)
  • Nicaragua (NIO C$)
  • Niue (NZD $)
  • Norfolk Island (AUD $)
  • North Macedonia (MKD ден)
  • Norway (USD $)
  • Oman (USD $)
  • Pakistan (PKR ₨)
  • Palestinian Territories (ILS ₪)
  • Panama (USD $)
  • Papua New Guinea (PGK K)
  • Paraguay (PYG ₲)
  • Peru (PEN S/.)
  • Philippines (PHP ₱)
  • Pitcairn Islands (NZD $)
  • Qatar (QAR ر.ق)
  • Réunion (EUR €)
  • Russia (USD $)
  • Samoa (WST T)
  • San Marino (EUR €)
  • Saudi Arabia (SAR ر.س)
  • Serbia (RSD РСД)
  • Singapore (SGD $)
  • Sint Maarten (ANG ƒ)
  • Solomon Islands (SBD $)
  • South Georgia & South Sandwich Islands (GBP £)
  • South Korea (KRW ₩)
  • Sri Lanka (LKR ₨)
  • St. Barthélemy (EUR €)
  • St. Kitts & Nevis (XCD $)
  • St. Lucia (XCD $)
  • St. Martin (EUR €)
  • St. Pierre & Miquelon (EUR €)
  • St. Vincent & Grenadines (XCD $)
  • Suriname (USD $)
  • Svalbard & Jan Mayen (USD $)
  • Switzerland (CHF CHF)
  • Taiwan (TWD $)
  • Tajikistan (TJS ЅМ)
  • Thailand (THB ฿)
  • Timor-Leste (USD $)
  • Tokelau (NZD $)
  • Tonga (TOP T$)
  • Trinidad & Tobago (TTD $)
  • Turkey (USD $)
  • Turkmenistan (USD $)
  • Turks & Caicos Islands (USD $)
  • Tuvalu (AUD $)
  • U.S. Outlying Islands (USD $)
  • Ukraine (UAH ₴)
  • United Arab Emirates (AED د.إ)
  • United Kingdom (GBP £)
  • United States (USD $)
  • Uruguay (UYU $)
  • Uzbekistan (UZS )
  • Vanuatu (VUV Vt)
  • Vatican City (EUR €)
  • Venezuela (USD $)
  • Vietnam (VND ₫)
  • Wallis & Futuna (XPF Fr)
  • Yemen (YER ﷼)

© 2023 The Missing Piece Puzzle Company. 2023 The Missing Piece Puzzle Company Powered by Shopify

Products

View all